Article 1: Company
Le Chateau Font Barrièle is a Société Civile d’Exploitation Agricole, with a share capital of €77,000, whose registered office is located́ à LES ARMASSSONS 30300 JONQUIERES-SAINT-VINCENT. The company’s legal representative is Mr Christian GOURJON, and it is registered with the Chamber of Agriculture for the Gard department, under number 45196554500010.
Publication Director: Christian GOURJON Site declared to the C.N.I.L and registered under number Site hosted by : 1and1 IONOS – 7 PLACE DE LA GARE – 57200 SARREGUEMINES Customer Service contact details: Email: contact@chateaufontbarriele.fr Telephone: +33(0)6 18 32 85 29 – +33(0)6 72 89 85 29Article 2: Application of these terms and conditions of sale:
These general terms and conditions apply to all purchases made from the Font Barrièle company in its online shop via the www.chateaufontbarriele.fr website or by telephone. In order to know the conditions of his order, the customer can click at any time, even before placing an order, on “General Conditions of Sale”.
Placing an order implies full and unrestricted acceptance by the chateaufontbarriele.fr customer of the various clauses presented in these GCS. Only a written agreement stipulating special conditions between the two parties can be accepted, without which these conditions thus presented are subject by right in the existing contractual relations between the Customer and the company Font Barrièle. The offers presented by Chateau Font Barrièle are reserved for private customers and legal entities such as companies, groups and wine merchants. The customer declares before validation of his order to have accepted these GST and consequently, to adhere to them entirely.Article 3: Ordering procedures:
All orders are placed on the www.chateaufontbarriele.fr website.
Customers create a shopping basket by choosing the number of products they want. Once they have made their selection, customers confirm their basket and payment method. After accepting the GTC, orders become final when they are validated by the payment of the products. The verification department of Chateau Font Barrièle has the right to ask the customer for proof of identity and domicile (K-bis extract, intra-community VAT number for legal entities) in order to validate the order. In case of refusal on the part of the customer or non-conformity of the documents, Chateau Font Barrièle may refuse and cancel the order. If the client does not wish to undergo this control, the order may be cancelled. The verification department also has the right to cancel certain orders if it considers that the latter present various anomalies and irregularities. (doubts about the identity of the customer, usurpation, creation of irregular accounts, etc.). An invoice is issued by Chateau Font Barrièle and is available in the “my account” section of the www.chateaufontbarriele.fr website. At the client’s request, an invoice can be sent by email or to the client’s billing address. An order confirmation will be sent by e-mail. In accordance with the terms of law n°80 336 of 1st May 1980, relating to the reservation of ownership, the products remain the property of Chateau Font Barrièle until full payment of the invoices. Le client devient propriétaire et responsable des articles dès la livraison, le transfert de possession valant transfert de risques.Article 4: Payment Methods and Prices:
A – Payment Methods:
Payment for products can be made by cheque, bank transfer, Paypal, or credit cards. Credit Cards: Cards bearing the CB, VISA, EUROCARD, MASTERCARD symbols are accepted. Cheques: Cheques in Euros only and domiciled in France only. Addressed to EURL Caroline and Christian: 73 Chemin du mas de Boyer – 30300 COMPS. Due to unpaid bills, Chateau Font Barrièle may ask for additional information from its customers before accepting payment by cheque. Bank Transfer: Transfer order to the following bank account: RIB EURL Caroline and Christian IBAN: FR76 1350 6100 0021 1877 9700 076 BIC: AGRIFRPP83576 1350 6100 0021 1877 9700 076 BIC: AGRIFRPP76 1350 6100 0021 1877 9700 076 BIC: AGR76 1350 6100 0021 1877 9700 076 BIC: A76 1350 6100 0021 1877 9700 076 BIC:76 1350 6100 0021 1877 9700 076 BIC76 1350 6100 0021 1877 9700 076 B76 1350 6100 0021 1877 970076 1350 6100 0021 187776 1350 6100 0021 18776 1350 6100 002176 1350 6100 00276 1350 6100 B- PRICES:For France, prices are expressed in Euros (€) and include all taxes (French VAT and all other applicable taxes). For other European Union countries, customers are asked to contact the sales department at 06 18 32 85 29, so that they can be given the details of a nearby reseller partner.
The price indicated on the product sheets is exclusive of transport costs. The transport cost varies depending on the delivery method chosen by the customer. THE DELIVERY RATES APPLICABLE AT THE TIME OF ORDERING ARE AVAILABLE ON THE WEBSITE. Chateau Font Barrièle reserves the right to modify its sales prices. All promotional operations (vouchers, discount vouchers…) are limited to one person per household and per operation. Chateau Font Barrièle reserves the right to refuse orders not corresponding to this criterion.Article 5 : Delivery:
National delivery : Upon receipt of payment for the order, Chateau Font Barrièle initiates transport and delivery operations. Delivery of the ordered items is made to the address given by the customer. The delivery information given by the client is binding. In case of error or lack of information leading to a defect or absence of delivery, the company Chateau Font Barrièle will not be held responsible. In the event of a return due to an incomplete address, the customer will have the option of either modifying their address and having the goods re-sent to them, bearing the new costs of returning the goods, or having the order reimbursed by deducting the initial shipping costs.
.Transport Responsibility: It is the customer’s responsibility to check the contents of the package upon receipt and to make any necessary reservations in the following manner: on the delivery slip provided by the carrier or by immediately calling the carrier’s customer service, in the presence of the delivery person. And, in all cases, by notifying the company Chateau Font Barrièle by REGISTERED LETTER sent to its correspondence address within 2 days after receiving the package AND by email at: contact@chateaufontbarriele.fr
Delivery Times: The company Chateau Font Barrièle commits to do everything possible to deliver the ordered products as soon as possible. Delivery times vary depending on the product, the chosen mode of delivery, and the destination country of the goods.
If in the order, the products have different delivery times, the longest delivery time applies to the whole order. WARNING: IN CASE OF DAMAGE OR BREAKAGE.IMPORTANT: It is the carrier who is responsible for the integrity of the package during delivery. It is the customer’s responsibility to check the contents of the parcel upon receipt and to make precise and reasoned reservations stipulating the damage, if any, by writing them on the delivery slip or the electronic box provided by the carrier. The customer also has the option of refusing the package if its integrity has not been preserved.
In all cases, The customer must notify the company Chateau Font Barrièle within a maximum of 48 hours after receipt of the parcel by e-mail to the following address: contact@chateaufontbarriele.fr If all the above conditions are met, the company Chateau Font Barrièle undertakes to offer a reshipment, a credit note or a refund to the aggrieved client.Article 6 : Stock and out of stock :
In case of stock shortage on an ordered product, Chateau Font Barrièle commits to keep informed as soon as possible and will propose to its customer different alternatives:
Replacement of the out-of-stock product by the next vintage or by an equivalent or higher quality product at the same price. -Refund of the unavailable product(s) or the entire order, depending on the customer’s choice. In the event of a temporary shortage, the customer will be offered the choice of waiting until the date indicated for restocking. The customer will have the option of accepting and waiting to receive their entire order, or requesting partial or full cancellation of their order.Article 7: Commercial operations and benefits:
All promotional offers on the www.chateaufontbarriele.fr website are subject to specific conditions. Indeed, these operations may commit to a duration, stock limit, availability or quantity. At the end of the offer, the price of the products may change. As a result, the customer benefits from this offer over a period of time and once this period has expired, Chateau Font Barrièle cannot undertake to offer the same advantages to the customer on another future order.
. Reviews : All Chateau Font Barrièle customers with a customer account can leave a review on the site. Once a customer account has been created, the customer will be able to leave a review on a product that they have previously purchased.Article 8: Right of Withdrawal:
Conditions
You have the right to withdraw from this contract without giving any reason within fourteen days after the purchase on the website www.chateaufontbarriele.fr. To exercise this right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post or email). You may use (optional) the withdrawal form available for download at the following link here. To comply with the withdrawal period, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period. Effects of Withdrawal In the event of your withdrawal from this contract, we will refund all payments received from you, (excluding preparation and delivery costs) without undue delay and, in any event, from the day we receive your return. We will proceed with the refund using the same means of payment that you used for the original transaction, unless you expressly agree otherwise; in any case, this refund will not incur any fees for you. You must return the goods in person or send them back to us at SCEA FONT BARRIELE – 73 chemin du mas de Boyer 30300 COMPS, without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw from this contract. This period is deemed to have been respected if you return the goods before the fourteen-day period has expired. You must bear the direct cost of returning the goods. You shall only be liable for any loss in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods. In the case where certain products have been opened or consumed, Chateau Font Barrièle will have the right to deduct these products from the reimbursement made to the buyer.Article 9: Applicable Law and Dispute Resolution:
Consumer Mediation Service:
Amicable resolution of disputes between the professional and the consumer in accordance with articles L611-1 to L 641-1 and R 612-1 to R 616-2 of the Consumer Code. In the event of an unresolved dispute between the Professional and the Consumer, the consumer has the possibility to contact the consumer mediator. Before contacting the consumer mediator, the consumer must already have attempted to resolve their dispute directly with the professional through a written complaint or have made a complaint in accordance with the terms of the contract concluded with the professional. Consumer mediation is an out-of-court settlement of consumer disputes. If the conditions are met, consumer mediation will take place according to a precise process and in compliance with the texts in force. Referrals can be made instantly online at the Mediation officer’s website https://agriculture.ouv.fr/le-mediateur-ds-relations-commerciales-agricoles or by e-mail mediateurcontrats@agriculture.gouv.fr or by post Agricultural Trade Relations Ombudsman 78 rue de Varenne 75349 Paris O7 SP The Mediation officer can also be contacted by telephone (01 49 55 55 15) for further information. Important: Never send defective or disputed items or items for reimbursement to the Consumer Ombudsman. Never send original documents to the Consumer Ombudsman. Please make photocopies European platform for online dispute resolution: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN Contact address for Chateau Font Barrièle: contact@chateaufontbarriele.fr Applicable law and jurisdictionThese general terms and conditions of sale are governed by French law. If one of the clauses of these conditions proves to be null and void, this will not affect the validity or respect of these conditions. In the event of persistent disagreement concerning these conditions and in the absence of amicable agreement, any dispute will be referred to the competent French courts.
Timeframe for refundIn the event of a refund following a dispute we undertake to refund you the sum agreed with our customer service department without undue delay and no later than fourteen days from the day on which you agreed in writing to this refund with our customer service department. In the case of a refund in exchange for returned goods, we may defer the refund until we have received the goods or until you have provided proof of dispatch of the returned goods, whichever is the earlier. For refunds by bank card, please note that interbank delays may delay the actual credit to your account by a few days.
Article 10: Protection of minors:
The provisions of the Public Health Code concerning the sale of alcohol to minors were amended in article 93 of the HPST law. The sale of alcohol to under-18s is prohibited.
When registering, customers must acknowledge that they have reached the age of majority. In addition, with each order, at the time of validation and before payment, the customer by accepting these GTC will again acknowledge their majority.Article 11: Data protection:
The www.chateaufontbarriele.fr website has been declared to the CNIL. In accordance with the French Data Protection Act no. 78-17 of 6 January 1978, you have the right to access, rectify and delete any personal data concerning you that is processed under the responsibility of Chateau Font Barrièle. You can exercise this right by contacting our customer service department by e-mail at : contact@chateaufontbarriele.fr or by post. This site has been declared to the CNIL.
In order to respond to customer needs and ensure optimal remote service, the company Chateau Font Barrièle is required to record certain personal data (surname, first name, address). This information is intended exclusively for Chateau Font Barrièle.
Payments by credit card are secured by an SSL-standard online payment system. In addition, all the banking information that you communicate to us, at the time of your purchase on line, is neither stored, nor visible on Internet. Chateau Font Barrièle guarantees the confidentiality of your data.
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